East Houston refers to the part of the city east of downtown, where homes, small businesses and industrial properties sit fairly close to one another. That means garage door problems here include both residential doors and the larger doors used at shops and bays.
If the door at a home is stuck, start with the Emergency Garage Door Repair and Garage Door Spring Repair pages. If it is a business door, the Commercial Garage Door Repair page lists what to tell the provider about the door type and size.
Whichever it is, keep clear of the springs and cables, and do not run a damaged door. Call to be connected to an independent local service provider, and say that you are calling about East Houston.